Frequently Asked Questions

Everything you need to know.

The questions we get asked most often, about travel agencies in general, our services, and how we work. If you cannot find your answer, reach out to us.

Understanding travel agencies

Is it more expensive to use a travel agency than booking yourself?

No, in the vast majority of cases, a travel agency does not cost more than booking online yourself. Travel advisors have access to negotiated rates, exclusive promotions and packages that the general public does not see. Voyages Elysium, as a member of the TravelSavers Canada network (over 330 agencies with $20 billion in buying power), benefits from preferential rates with major suppliers.

What is the difference between a travel agent and sites like Expedia?

The main difference is the human element. Online platforms are search engines that display options and let you choose on your own. An agency like Voyages Elysium provides a dedicated advisor who gets to know your tastes, your pace and your expectations to craft a trip that truly reflects who you are.

Our services

What cruises do you offer?

Voyages Elysium offers a comprehensive range of cruises through our TravelSavers Canada network. We work with Celebrity Cruises, AmaWaterways, Scenic and Emerald Cruises, and many more. Our cruises cover the Mediterranean, Caribbean, European rivers, Alaska, and more exclusive itineraries.

Can you organize custom trips?

Absolutely, it is at the heart of what we do. Every itinerary is crafted from A to Z by your dedicated advisor, based on your desires, your pace and your budget.

Do you handle corporate travel?

Yes, our Elysium Business division is entirely dedicated to corporate travel management. We offer flight, hotel and car rental bookings, centralized coordination, travel policy, and consolidated expense reports.

How it works

How does planning a trip work?

Everything starts with a conversation where your travel advisor takes the time to understand your desires. Then, your travel advisor crafts a personalized proposal. The initial consultation is free and comes with no obligation.

Can you handle last-minute changes?

Absolutely. Your Voyages Elysium advisor is your direct contact and can step in as quickly as possible in case of an unexpected situation.

About Voyages Elysium

Where are you located?

Voyages Elysium is located at 130 Chemin de la Poutrelle, in Saint-Sauveur, in the Laurentians region of Québec (J0R 1R0). We serve clients across Québec and Canada.

Are you part of a recognized travel network?

Yes, Voyages Elysium is a proud member of the TravelSavers Canada network, one of the largest networks of independent travel agencies in North America, with over 330 agencies and $20 billion in collective buying power.

Have more questions?

Our team is here to answer. Reach out, we respond as quickly as possible.